Published: Thu, February 14, 2019
Business | By Eloise Houston

'Skiplagging' passenger sued after ditching connecting flight

'Skiplagging' passenger sued after ditching connecting flight

Rather than take the completing Frankfurt to Oslo leg, he instead took a different Lufthansa flight from Frankfurt to Berlin.

Lufthansa is cracking down on a way for airline passengers to get cheaper fares-with a lawsuit that brings fresh attention to the practice.

Lufthansa is suing a man who intentionally missed a connecting flight from Frankfurt to Oslo in order to receive a cheaper fare.

Airlines put a premium on nonstop flights, and "skiplagging" passengers exploit that practice by booking flights with a layover, and then skipping the last leg of the flight.

For example, someone flying from New York City to San Francisco could book a cheaper flight from New York City to Lake Tahoe with a layover in San Francisco - then simply get off there.

Skiplagging can cause delays for airlines as they wait for unaccounted-for passengers, with carriers that have flights routed through hub airports - such as Lufthansa in Frankfurt and Munich - particularly affected.

The pricing strategies for "network carriers" such as Lufthansa, Air France and British Airways is underpinned by charging less for the more flights passengers take in one booking.

According to court documents filed late past year, the German airline believes the passenger purposely missed the last leg of his connecting flight from Seattle to Oslo.

While the Berlin district court dismissed the lawsuit initially in December, CNN reported this week that the company has already filed an appeal and plans to pursue it further. The hack is named after the website Skiplagged, an airfare search engine that claims to "expose loopholes to save your money".

Lufthansa did not immediately respond to Business Insider's request for comment.

The case was thrown out in 2015 after the judge in the Northern District Court of IL said the court didn't have jurisdiction over the case because Zaman didn't live or do business in that city.

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