Published: Fri, December 28, 2018
Electronics | By Shannon Stone

CenturyLink outage takes down several 911 emergency services across the US

CenturyLink outage takes down several 911 emergency services across the US

Wireless callers with an emergency should try dialing 911 first, officials said.

Jessica Rosenworcel, a member of the Federal Communications Commission, said via Twitter it was a nationwide outage and her agency needed to investigate.

"When an emergency strikes, it's critical that Americans are able to use 911 to reach those who can help". The department said on social media that problems in Boston had been resolved but advised people to call the department's direct line if the problems returned. The problem apparently wasn't affecting landline calls to 911.

CenturyLink says they are working to restore services as quickly as possible following reports of outages Thursday morning across the country, including parts of Arizona. Downdectector.com, a website that tracks realtime outages of internet providers, said affected customers were in Denver, Portland, Seattle, Los Angeles, Dallas, Salt Lake City, Albuquerque, Boise, Chicago, Phoenix and other areas.

The company tweeted that the network disruption is affecting customer services shortly after 11 a.m. Mountain Time Thursday.

"#SLC government is now experiencing issues with our phone and internet services related to a nationwide problem".

A number of internet users in Idaho, Utah, Montana and the Western U.S., are, well, without the internet. Rather than using digital devices, they had to take notes with pencil and paper, according to the Greeley Tribune.

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