Published: Tue, September 18, 2018
Electronics | By Shannon Stone

Woman's Samsung Galaxy Note 9 Starts Smoking, Catches Fire

Woman's Samsung Galaxy Note 9 Starts Smoking, Catches Fire

As reported Saturday by the New York Post, a New York real estate agent named Diane Chung earlier this month found her new Note 9 was getting "extremely hot".

Samsung is likely to make big changes to the design of its 2019 flagship smartphone, the Samsung Galaxy S10, according to a new report quoting the CEO of the company's mobile division. This is the first time that Samsung has used a 4,000 mAh battery in Galaxy Note series.

In a statement, Samsung claimed that no other incidents related to the Galaxy Note 9 have been reported so far and the company is already investigating the matter. She stopped using the phone, and put it in her bag, and soon after there were sounds of whistling and screeching from inside the bag, and thick smoke started pouring out of her purse, the report states. The company is facing a lawsuit that claims its latest flagship device spontaneously caught fire inside a NY woman's purse earlier this month. Samsung revised its quality assurance process for batteries after the recall, reassuring customers that battery fires will be a thing of the past. She wants damages from Samsung and a restraining order barring Note 9 sales. This continued until a good Samaritan picked the Note 9 with a cloth, and immersed it into a bucket of water.

The new incident re-surfaces the issues that Samsung Galaxy Note 7 owners faced two years ago.

Another senior Samsung official Kate Beaumon had said that the latest Note 9 uses a newer cooling system for better heat dissipation.

In brief: With the recent launch of the Galaxy Note 9, Samsung probably thought it had left the exploding battery nightmare of the Note 7 in the past, but that might not be the case. He said that the engineers at Samsung are confident of its safety, and that users do not have to worry about batteries any more. The latter recall was required after it was found that there were close to 100 cases of Note 7 units catching fire in the USA alone, as noted by Wired.

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